Customer Service Survey

Name

Contact Info

Invoice #

Was the technician able to fix your machine or diagnose the problem on the first trip?

How was our response time on returning your calls?

Was your call answered or did it go to voicemail?

Was the person answering the phone polite, friendly, willing to help and listen?

Were your questions answered in a timely manner?

When face to face with an employee, were they professional?

How do you rate your service technician?

Advanced Laundry Systems